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Owned and operated by Top Shelf Health Solutions, our team is ready to answer questions about red light therapy panels, cold plunges, saunas, and more.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on our products. If something is not the right fit for your space, please review our Return Policy page for step-by-step instructions on starting a return.
Can I exchange a product for a different model?
Yes, exchanges are available within our 30-Day Returns window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
How do I choose the right red light therapy panel for my space?
Panel size depends on your intended use area and available wall or door space. Our team can help you compare panel dimensions, wavelength options, and mounting considerations so you find the best match for your home setup.
Do your infrared saunas and cold plunges require professional installation?
Most of our saunas and cold plunges are designed for straightforward home assembly. Each unit includes detailed instructions, and our support team is available to guide you through setup if needed.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Our support team aims to reply to every inquiry within one business day.
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Manufacturer Backed
Every red light panel, sauna, cold plunge, and massage chair is fully backed by the manufacturer.
Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) with no order minimum.
